CBN Governor, Sanusi Lamido Sanusi
Sequel
to the completion of verification of customers of the defunct Societe
Generale Bank of Nigeria, the new owner, Heritage Bank yesterday
commenced issuance of payment cheques to customers whose accounts were
successfully validated.
Investigations conducted across some
designated centres showed that the exercise was in two parts;
verification of accounts and instant issuance of payment cheques for
those who prefer to collect the balances in their accounts.
Owners of successfully validated
accounts also have the option of retaining such with the new Heritage
Bank which is set to begin operations before the end of the first
quarter.
At the AIB plaza centre in Lagos, an
official of the bank stated that the management of the new bank has put
everything in place to ensure that all SGBN customers who turn up for
the month-long exercise go back satisfied.
“Management has made adequate
arrangement for everybody and we have the financial strength to pay
everybody if the need arises,” the official said.
On the modality for account
validation, the official said savings account holders are expected to
come with means of identification such as driver’s licence, passport or
national identity card, as well as their cash withdrawal forms and
deposit slips.
For current and corporate accounts, account holders are expected to present their cheque books or cheque stumps.
The official said: “The process is
simple, hassle-free and technology-driven to ensure that customers that
turn up do not have to wait endlessly. We just call up the customer’s
number from our server base at the head office.
“Once this appears, the customer’s
picture is taken and stored and the form is passed on to the validation
officer through the control officer, for the account to be verified,
including the balance in such account. Once this is done, the customer
is referred to the cashiers who instantly write cheques for those that
want their account balance paid.”
DailyTrust
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